Core Processing Suite
Customer/Member Management
A 360-degree view of your customers with KYC, risk ratings, and relationship tracking.
Key features
Onboarding & KYC
Includes processes for new member onboarding and ensuring compliance with Know Your Customer (KYC) regulations.
Risk Ratings
Assign, track, and manage dynamic risk ratings for all members.
Member Status & Dormancy
Monitor and manage the status of member accounts, including dormancy tracking.
Full Relationship Tracking
Tracks, manages, and helps build all aspects of customer relationships for a 360-degree view.
FATCA & CRS Reporting
Optional modules for tracking and reporting for FATCA and Common Reporting Standard (CRS).
AML & Watchlist Interfaces
Optional interfaces for Anti-Money Laundering (AML) and government watchlist screening.
Like every MIMICS system, Customer/Member Management is customised to your institution and interfaces with the other MIMICS modules and your third-party systems. How we deliver →
Quick answers
About Customer/Member Management
What is MIMICS Customer/Member Management?
Customer/Member Management is part of the MIMICS Core Processing Suite. A 360-degree view of your customers with KYC, risk ratings, and relationship tracking.
What are the key features of MIMICS Customer/Member Management?
Key features include Onboarding & KYC, Risk Ratings, Member Status & Dormancy, Full Relationship Tracking, FATCA & CRS Reporting and AML & Watchlist Interfaces.
Can Customer/Member Management be customised and integrated with other systems?
Yes. Like every MIMICS system, Customer/Member Management is customised to each institution’s requirements and local regulations, and interfaces with the other MIMICS modules and third-party systems. It can be deployed on-premise, in the cloud (AWS, Microsoft Azure, Oracle Cloud and others) or in a hybrid model.
Who builds and supports MIMICS Customer/Member Management?
MIMICS, Inc. has built financial software since 1976. Its India subsidiary, Wildgrube Software in Hyderabad, develops, tests, implements and supports MIMICS systems.
See Customer/Member Management working with your data.
Tell us about your institution and the problem you are solving. We will show you how MIMICS systems fit — remotely or on-site.